Privacy Policy

1. INTRODUCTION

This privacy policy tells you about the information we collect from you when you use our website. By collecting this information, we act as a data controller and are required by law to provide you with information about us, why and how we use your data, and what rights you have over your data.

1.1. WHO ARE WE?

Loomis Spain S.A. (hereinafter, "Loomis") is a company dedicated to the transport and management of cash and other valuables. Our address is C/ Ahumaos Numero 35-37 P.I, La Dehesa de Vicálvaro – 28052 Madrid. You can contact us by post at the above address, by email at info@es.loomis.com or by phone at +34 917 438 900

Loomis Spain will act as a data controller when it processes your personal information as a user browsing our website

The contact details of our Data Protection Officer are:

o Email - es.dpo@loomis.com

2. HOW WE USE YOUR INFORMATION

2.1. HOW WE USE YOUR INFORMATION ON OUR WEBSITE

When you use our website to browse our products and services and view the information we make available to you, we and third parties use a number of cookies to enable the website to function, to collect useful information about visitors, and to help improve your user experience. Some of the cookies we use are strictly necessary for our website to function, and we do not ask for your consent to place them on your computer. If you would like to consult information about our cookie policy on the website, please click on the following link: https://es.loomis.com/eses/cookies

2.2. WHEN YOU SUBMIT AN INQUIRY THROUGH OUR 
WEBSITE

When you submit an inquiry through our website, we ask for your name, contact phone number, and email address.

We use this information to respond to your inquiry, including requested information about our products and services. We may also send you several emails after your enquiry to follow up on your interest and ensure that we have answered your question satisfactorily. We will do so based on our legitimate interest in providing accurate information prior to a sale.

Your query is stored and processed, in no case is the information shared with people or entities outside LOOMIS Spain.

We do not use the information you provide to make automated decisions that may affect you. 

We keep inquiry emails for two years, after which they are securely archived and retained for seven years, at which point we delete them. CRM records are retained for three years after the last contact with you.

2.3. WHEN YOU REQUEST INFORMATION

When you ask us for information about services and/or products, we ask for your name, address, contact telephone number, and email address. We also log your Internet Protocol (IP) address, which is the address of your computer on the Internet.

We will use your information to verify the data provided to process your request and send you the information. We will also send you an email acknowledgment and may use your phone number to contact you regarding your request.

Your data is stored on our website and on our cloud server, both located in the European Union. 

We do not use the information you provide to make automated decisions that may affect you. 

3. YOUR RIGHTS AS A DATA SUBJECT

You, as the owner of the personal data that Loomis may collect and process, have the right to:

o Access your personal data.
o Request the rectification or deletion of your personal data.
o Object to the processing of your personal data.
o Request the restriction of the processing of your personal data.
o Request portability of your personal data.

To exercise these rights, you may contact Loomis in writing at the following address:

Pol.Ind. La Dehesa de, C. Ahumaos, 35-37, 28052 Madrid

You can also send an email to the following address: es.dpo@loomis.com

3.1. YOUR RIGHT TO COMPLAIN

If you have a complaint about our use of your information, we prefer that you contact us directly in the first instance so that we can address your complaint. However, you can also contact the Data Protection Agency through their website https://www.aepd.es/es or write to them at:

C/ Jorge Juan, 6. 28001 - Madrid

Tel. 900 293 183

4. DO WE KEEP YOUR PERSONAL DATA?

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected. Subsequently, the data will be anonymized or securely deleted.

5. LINKS TO OTHER WEBSITES

The Loomis website may contain links to other websites. Loomis is not responsible for the privacy practices of these websites.

6. UPDATES TO THIS PRIVACY POLICY

We periodically review and, if appropriate, update this privacy policy from time to time, and as our services and our use of personal information evolve. If we wish to use your personal information in a way that we have not previously identified, we will contact you to provide information and, where appropriate, to seek your consent.

We will update the version number and date of this document each time it is modified.

o Date of last update: April 25th, 2024

Note: The information provided in this Privacy Policy is general. For specific 
information on how Loomis processes your personal data in a particular situation, please contact us.